Terms and Conditions Pokerace99 – Platform Usage Guidelines

Welcome to pokerace99. This terms and conditions document ("Terms") constitutes a legally binding agreement between you ("Member" or "User") and pokerace99 ("Platform", "We"). These Terms govern your access to and use of all services, games, features, and content available on the pokerace99 platform via the website, mobile app, or any other official channel.

By registering as a member, logging into your account, or using any part of the pokerace99 platform — you hereby acknowledge that you have read, understood, and agreed to be bound by all provisions of these terms, including our Privacy Policy and Responsible Gaming Policy incorporated as part of this agreement.

These terms are written in Bahasa Melayu for the convenience of Malaysian members. In the event of any conflict between the Bahasa Melayu version and any translation, the Bahasa Melayu version shall prevail.

To register and use pokerace99 services, you must meet all of the following eligibility requirements:

• Age: You must be at least 21 years of age at the time of registration. Pokerace99 strictly prohibits minors from using this platform in any capacity.
• Legal capacity: You must have full legal capacity to enter into a binding agreement under the laws applicable to you.
• Self-exclusion: You are not currently enrolled in any voluntary or mandatory self-exclusion programme from any gambling platform.
• Geographic restrictions: It is entirely your responsibility to ensure that your use of the platform does not violate any local laws or regulations in your jurisdiction.

Each individual is only permitted to register one (1) active account at pokerace99. Holding multiple accounts is strictly prohibited and constitutes a serious breach of these terms. If we detect multiple accounts owned by the same individual, all such accounts will be frozen and any balances or winnings may be forfeited.

During registration, you agree to:

• Providing accurate, current, and complete information including your full name, phone number, email address, and valid banking details.
• Updating your account information promptly whenever any changes occur.
• Keeping your password confidential and not sharing your login details with any other party.
• Notify pokerace99 immediately if you become aware of any unauthorized use of your account.

The KYC (Know Your Customer) process is required before your first withdrawal and may be required at any time for withdrawals exceeding certain limits. Documents that may be required include your identification card, bank statement, and proof of current address.

Pokerace99 provides a range of safe deposit and withdrawal methods for the convenience of Malaysian members, including DuitNow, FPX bank transfer, Touch 'n Go eWallet, Boost, and GrabPay. All financial transactions are conducted in Malaysian Ringgit (MYR).

Deposit-related terms:

• The minimum deposit is RM 20 for most payment methods.
• Deposited funds must be from a legitimate source and belong to you personally. Pokerace99 does not accept third-party deposits.
• Successful deposits are typically credited to your account balance instantly.
• If your deposit has not been credited within 15 minutes, please contact our customer support with proof of transaction.

Withdrawal-related terms and conditions:

• The minimum withdrawal is RM 20.
• Withdrawals can only be processed to a bank account or digital wallet registered in your own name — third-party accounts are not permitted.
• Your first withdrawal requires successful KYC verification before it can be processed.
• Daily withdrawal limits depend on your VIP membership tier.
• Pokerace99 reserves the right to request additional verification for large withdrawal amounts to protect your account security.

Pokerace99 offers a variety of bonuses and promotions from time to time to reward member loyalty. All bonus offers are subject to the following conditions:

• Each bonus has its own wagering requirements clearly stated in the relevant promotion terms. Wagering requirements are typically expressed as a multiple of the bonus amount (e.g., 5x means the total wagering required is five times the bonus value).
• Bonuses may only be claimed once per promotion unless otherwise stated.
• Bonuses cannot be transferred between accounts or exchanged directly for cash.
• Pokerace99 reserves the right to withdraw or cancel any bonus if there is evidence of misuse, fraud, or any attempt to exploit the bonus system.
• Any winnings obtained from wagering using bonus credits will be subject to wagering requirements until those requirements are met.

All games available at pokerace99 are conducted in accordance with industry-standard rules. The outcome of all games is final once the relevant round or event is concluded. Pokerace99 will not reverse game results at a member's request unless a verifiable technical error has occurred.

In the event of a technical failure or connection disruption during a Live Casino game, any round in progress will be settled in accordance with the game rules set by the provider. Betting records and results stored in our system are final.

For slot games, progressive jackpots and bonus features are subject to the terms of the respective game providers. pokerace99 is not responsible for changes to rules or game mechanics made by third-party providers.

The following activities are strictly prohibited on the pokerace99 platform and may result in immediate account suspension and possible legal action:

• Identity fraud: Using another person's information to register or operate an account.
• Use of automated software: Using bots, scripts, or any automated software to play or access the platform.
• Money laundering: Using the pokerace99 platform to launder or transfer illegal funds.
• Hacking & manipulation: Any attempt to hack, disrupt, or manipulate the platform's systems or games.
• Multiple accounts: Registering or operating more than one account in any capacity.
• Collusion: Colluding with other players to manipulate the game system, particularly in poker or live table games.
• Third-party deposits: Using a bank account or payment method that does not belong to you.

Pokerace99 takes the protection of our members' personal data seriously. All information you provide during registration and use of the platform is collected, processed, and stored in accordance with our Privacy Policy, which can be referenced separately.

In summary, by using the pokerace99 platform, you agree that:

• We use your information for identity verification, financial transaction processing, and service improvement purposes.
• Your data is stored with 256-bit SSL encryption and multi-layered security protection.
• We will not sell or disclose your personal data to third parties without your consent, except where required by law.
• You have the right to request access, correction, or deletion of your personal data subject to certain conditions.

For more information on how we handle your personal data, please read Privacy Policy full ours.

Pokerace99 provides its platform on an "as-is" basis and makes no guarantee that the platform will operate without interruption or error at all times. We shall not be liable for any losses arising from:

• Service disruptions due to scheduled or unscheduled maintenance.
• Valid game results in accordance with established rules.
• Losses arising from the member's own negligence, including sharing login credentials.
• Delays or failures in transaction processing due to issues on the part of the bank or payment provider.
• Any indirect, consequential, or unforeseeable losses.

You may close your pokerace99 account at any time by contacting our customer support. Prior to closure, any remaining account balance will be returned to you once all active bonus wagering requirements have been met or cancelled.

Pokerace99 reserves the right to suspend or close your account with or without prior notice in the following situations:

• Violation of any provision of these terms.
• Detection of fraudulent or suspicious activity on your account.
• Request from legal authorities.
• Account inactive for more than 12 consecutive months.
• Registration information found to be inaccurate or false.

In the event of account closure due to a terms violation, pokerace99 reserves the right to withhold and forfeit any balance or winnings in that account depending on the severity of the breach.

Pokerace99 believes that gaming should be a source of entertainment and should never become a cause of financial or emotional distress. We provide a range of tools to help you play responsibly:

• Deposit limits: Set daily, weekly, or monthly deposit limits from your account settings.
• Wagering limits: Set a maximum wagering amount per round or event.
• Temporary break: Suspend access to your account for 24 hours, one week, or one month.
• Self-exclusion: Permanently close your account if you decide to stop playing.

If you or someone you know shows signs of problem gambling, we encourage you to seek help from a suitable support organisation. Responsible gaming is not just our policy — it is a core value of pokerace99.

Pokerace99 reserves the right to modify, amend, or update these terms and conditions at any time without prior notice. Amendments take effect immediately upon publication on the platform. It is your responsibility to review this page periodically to stay informed of the latest applicable terms.

Continued use of the pokerace99 platform after any amendments to the terms are published will be considered your acceptance of those changes. If you do not agree with the revised terms, you have the right to close your account by contacting our support team.